OS-TEA-1012 Virtual Groups

Course Description

Virtual groups rely on technology to allow people in multiple locations and time zones to communicate and collaborate. Virtual groups take advantage of a multitude of technologies, including emails, instant messaging, and teleconferences. In this course, you'll discover what you need to do as a virtual group member.

By the end of this course, you will be able to

• Describe a virtual group
• List the different types of virtual communication
• Describe the different virtual communication tools
• Understand the challenges of virtual group communication
• List ways to get the most out of working in a virtual group
• List the advantages and disadvantages of virtual meetings
• Describe the guidelines for conducting virtual meetings
• Describe the guidelines for using different types of conferencing tools

Estimated completion time (hours): 1.0