OS-TEA-1008 Problem-Solving

Course Description

Problems are a part of everyday life, so it shouldn't surprise you when your group encounters one. In this course, you'll learn how to deal with problems whenever they come your way.

By the end of this course, you will be able to

• Understand the effects of unsolved problems
• Describe common problem-solving pitfalls
• Learn problem-solving techniques
• List common spelling errors
• Understand how to use the IDEA method to solve problems
• Describe how to use the S-T-P model of problem-solving
• Understand how to choose the right solution

Estimated completion time (hours): 1.0