OS-QUA-2003 Problem Solving Tools

Course Description

Problem solving tools are used to identify the root causes of problems in a process. They are designed to create a methodical path towards problem resolution.

By the end of this course, you will be able to

• List the seven quality control tools
• Define and explain the seven basic quality tools
• Create a cause-and-effect diagram
• Create a check sheet
• Create a histogram
• Create a pareto chart
• Create basic graphs

Estimated completion time (hours): 1.1