OS-QUA-1002 ISO 9000

Course Description

International standards are a way of overcoming technical barriers to global trade. The most prominent organization that develops these standards is the International Organization for Standardization (ISO).

By the end of this course, you will be able to

• Describe the International Organization for Standardization (ISO)
• Define ISO standard
• Describe the Plan, Do, Check, Act (PDCA) cycle as applied to ISO standards
• State the goals of ISO 9001:2000
• Describe some of the industries impacted by ISO standards

Estimated completion time (hours): 1.1