OS-PRB-1001 Introduction to Problem-Solving

Course Description

Problems can occur not only in your personal life but your professional life. Whether it's unexpected transportation issues or poor sales, problems are a part of everyday life. In this module, you'll learn about common problem-solving pitfalls and mental barriers as well as steps you can take to successfully solve problems.

By the end of this module, you will be able to

• Define problem-solving
• List positives associated with problems
• Explain common problem-solving pitfalls
• Describe mental barriers to solving problems
• Understand the benefits of group problem-solving
• List the five primary steps of the problem-solving process

Estimated completion time (hours): 1.0