OS-COM-1005 Nonverbal Communication

Course Description

You don't always need spoken or written words to communicate. Nonverbal communication sends a message without words. Often unintentional, nonverbal communication can reveal how a person really feels. It's important that nonverbal communication is in sync with the words being said.

By the end of this course, you will be able to

• Describe how a person communicates without words
• Understand how body language sends a message
• Interpret different types of body language
• Describe how spatial distance impacts communication
• List ways to convey openness and acceptance

Estimated completion time (hours): 0.7