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OS-PRB-101 Problem Solving

Posted April 13, 2023

Overview Problems can occur not only in your personal life but your professional life. Whether it's unexpected transportation issues or poor sales, problems are a part of everyday life. In this course, you'll develop your problem-solving skills and learn the five-step process you can take to successfully solve problems. By the end of this course, […]

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OS-PRB-1004 Identifying Possible Solutions

Posted January 24, 2023

Course Description Problem-solving works best when a systematic approach is taken. The second step in the problem-solving process is to identify possible solutions. In this module, you'll discover what you need to do to generate ideas to solve your problem. By the end of this module, you will be able to Explain what you need […]

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OS-PRB-1005 Evaluating and Choosing a Solution

Posted January 24, 2023

Course Description Problem-solving works best when a systematic approach is taken. The third step in the problem-solving process is to evaluate and choose solutions. In this module, you'll discover how you can narrow down your list of potential solutions and choose the best one from the remaining options. By the end of this module, you […]

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OS-PRB-1006 Implementing the Solution

Posted January 24, 2023

Course Description In this module, you'll learn how to devise a plan to act on your chosen solution. You'll find out what you need to include in a solid implementation plan and the factors you should consider. You'll also discover the importance of planning for potential challenges before they occur. By the end of this […]

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OS-PRB-1007 Assessing the Solution

Posted January 24, 2023

Course Description Just because you've chosen a solution and implemented it doesn't mean that you've solved your problem. You need to conduct ongoing monitoring of major milestones as well as evaluate the end results. In this module, you'll find out how to assess the effectiveness of your solution. By the end of this module, you […]

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OS-PRB-1008 Avoiding Common Problem-Solving Mistakes

Posted January 24, 2023

Course Description Bad decisions happen for many reasons. In this module, you'll discover mental blocks that can prevent you from successfully solving a problem. You'll also learn about common problem-solving mistakes related to these blocks so that you can avoid them.   By the end of this module, you will be able to Describe mental […]

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OS-PRB-1001 Introduction to Problem-Solving

Posted January 24, 2023

Course Description Problems can occur not only in your personal life but your professional life. Whether it's unexpected transportation issues or poor sales, problems are a part of everyday life. In this module, you'll learn about common problem-solving pitfalls and mental barriers as well as steps you can take to successfully solve problems. By the […]

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OS-PRB-1002 Developing Your Problem-Solving Skills

Posted January 24, 2023

Course Description Good problem-solvers share certain skills that help set them up for success. In this module, you'll learn about these soft skills. You'll also discover what you can do to improve these skills. By the end of this module, you will be able to Define soft skills Describe the types of skills used in […]

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OS-PRB-1003 Defining the Problem

Posted January 24, 2023

Course Description Problem-solving works best when a systematic approach is taken. The first step in the process is to define the problem. In this module, you'll discover how you can accurately identify the root cause of a problem. By the end of this module, you will be able to Understand the importance of correctly defining […]

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